INTEGRATED MARKETING COMMUNICATION STRATEGY OF MUHAMMADIYAH UNIVERSITY JAKARTA IN REPUTATION BUILDING MODERN ISLAMIC HIGHER EDUCATION

Authors

DOI:

https://doi.org/10.58432/b1hmx278

Keywords:

Integrated Marketing Communication, Islamic Higher Education, Brand Image, Digital Strategy, Muhammadiyah University Jakarta

Abstract

This study explores the strategic application of Integrated Marketing Communication (IMC) in Islamic higher education by observing Muhammadiyah University Jakarta (UMJ), the first Muhammadiyah university that has been established for 70 years in maintaining its reputation as a modern Islamic campus. Using a qualitative approach through an integrative literature review and observations at Muhammadiyah University of Jakarta regarding IMC, university branding, and digital communication, the analysis shows that UMJ has implemented some IMC principles through coordinated activities from the Public Relations, Multimedia, and Protocol units under the University Secretariat Office. Although these practices demonstrate message synergy, their implementation is not yet structured within the IMC framework because they are still separate from the PMB promotion section. This article proposes the Value Digital Coordination (VDC) Model as a strategic guideline for Islamic universities to integrate value-based persuasion, digital synergy, and institutional coordination in building a modern Islamic campus image. The results of the study confirm that IMC is not merely a promotional tool, but rather a communication ideology that integrates Islamic values of trustworthiness, professionalism, and social responsibility into institutional communication.

Downloads

Download data is not yet available.

References

Albustomi, A. Y., & Hefniy, H. (2025). Digital Branding Strategies of Islamic Higher Education Institutions through Religious Content Marketing. Journal of Education Management and Policy, 1(2), 57–69. https://ejournal.unuja.ac.id/index.php/jemp/article/view/12141

Ayvat, A. G., & Gunturkun, F. (2025). Analysis of the effect of a university’s integrated marketing communication activities on university choices using the decision tree technique. Journal of Marketing for Higher Education, 35(2), 299–321. https://doi.org/10.1080/08841241.2022.2152919

Belch, G. E., & Belch, M. A. (2021). Advertising and Promotion: An Integrated Marketing Communications Perspective. McGraw-Hill Education. https://books.google.co.id/books?id=FZIbywEACAAJ

Bolchini, D., Garzotto, F., & Paolini, P. (2008). Value-driven design for “infosuasive” web applications. Proceedings of the 17th International Conference on World Wide Web, 745–754. https://doi.org/10.1145/1367497.1367598

Bonilla Quijada, M. del R., Perea Muñoz, E., Corrons, A., & Olmo-Arriaga, J.-L. (2022). Engaging students through social media. Findings for the top five universities in the world. Journal of Marketing for Higher Education, 32(2), 197–214. https://doi.org/10.1080/08841241.2020.1841069

Braun, V., & Clarke, V. (2006). Using thematic analysis in psychology. Qualitative Research in Psychology, 3(2), 77–101. https://doi.org/10.1191/1478088706qp063oa

Chan, T. J., Mahadi, N. A., Adamu, A. A., Ng, M. L., & Fadzilah, A. H. H. (2025). Integrated Marketing Communication Practices as the Predictors on University Reputation of Malaysian Private Higher Education Institutions. Studies in Media and Communication, 13(2), 269–280. https://doi.org/https://doi.org/10.11114/smc.v13i2.7491

Doorley, J., & Garcia, H. F. (2015). Reputation Management. Routledge. https://doi.org/10.4324/9781315879987

Estaswara, H. (2016). Integrated marketing communications (imc) in higher education in Indonesia. Polish Journal of Management Studies, 14(1), 74–83.

Fardiansyah, Rater, S., & Putra, D. . (2021). The Impact of E-Integrated Marketing Communication (E-IMC) on Brand Equity for New College. Jurnal Inotera, 6(1), 52–58. https://doi.org/10.31572/inotera.Vol6.Iss1.2021.ID140

Fill, C., & Turnbull, S. (2019). Marketing Communications. Pearson Education, Limited. https://books.google.co.id/books?id=6oyfDwAAQBAJ

Gordon-Isasi, J., Narvaiza, L., & Gibaja, J. J. (2021). Revisiting integrated marketing communication (IMC): a scale to assess IMC in higher education (HE). Journal of Marketing for Higher Education, 31(1), 58–90. https://doi.org/10.1080/08841241.2020.1758283

Hemsley-Brown, J., & Oplatka, I. (2015). Higher Education Consumer Choice. Palgrave Macmillan UK. https://books.google.co.id/books?id=Tp3mCgAAQBAJ

Hung, N.-T., & Yen, K.-L. (2022). Towards Sustainable Internationalization of Higher Education: Innovative Marketing Strategies for International Student Recruitment. Sustainability, 14(14), 8522. https://doi.org/10.3390/su14148522

Juhaidi, A. (2024). Social media marketing of Islamic higher education institution in Indonesia: a marketing mix perspective. Cogent Business & Management, 11(1). https://doi.org/10.1080/23311975.2024.2374864

Kotler, P., & Keller, K. L. (2016). Marketing Management. In Marketing Management. Pearson Education.

Kurniasih, M. D., Sastradiharja, E. J., & Syaidah, K. (2024). Integration of Islamic Values in Civic Education at Pesantren-Based Universities. TARBIYA: Journal of Education in Muslim Society, 11(2), 179–196. https://doi.org/10.15408/tjems.v11i2.41447

Li, M., & Tuunanen, T. (2022). Information Technology–Supported value Co-Creation and Co-Destruction via social interaction and resource integration in service systems. The Journal of Strategic Information Systems, 31(2), 101719. https://doi.org/10.1016/j.jsis.2022.101719

Lingling, W., & Fuli, C. (2021). Role of AI Technology in Brend Building of Chinese Higher Education Institution – Thought Based on Integrated Marketing Communicanion. Marketing and Digital Technologies, 5(2), 7–13. https://doi.org/10.15276/mdt.5.2.2021.1

Mahyudin, M., Kertamukti, R., & Husnudldlon, A. I. (2024). Implementasi Media Sosial dalam Meningkatkan Layanan Kemahasiswaan dan Alumni pada Perguruan Tinggi Islam di Yogyakarta, Salatiga, Ponorogo, dan Kudus. CARAKA : Indonesia Journal of Communication, 5(1), 103–114. https://doi.org/10.25008/caraka.v5i1.132

Mangold, W. G., & Faulds, D. J. (2009). Social media: The new hybrid element of the promotion mix. Business Horizons, 52(4), 357–365. https://doi.org/10.1016/j.bushor.2009.03.002

Meltareza, R., & Tawaqal, R. S. (2023). Marketing Communication in Attracting Students. Jurnal Lensa Mutiara Komunikasi, 7(1), 152–165.

Nguyen, T. T. T., Le, T. D., Tran, K. T., & Nguyen, V. P. (2025). Critical integrated marketing communication dimensions driving enrollment in Vietnam’s higher education sector. International Journal of Innovative Research and Scientific Studies, 8(2), 1370–1384. https://doi.org/10.53894/ijirss.v8i2.5465

Othman, B. A., Harun, A., De Almeida, N. M., & Sadq, Z. M. (2021). The effects on customer satisfaction and customer loyalty by integrating marketing communication and after sale service into the traditional marketing mix model of Umrah travel services in Malaysia. Journal of Islamic Marketing, 12(2), 363–388. https://doi.org/10.1108/JIMA-09-2019-0198

Patton, M. Q. (2015). Qualitative Research & Evaluation Methods. Sage.

Perera, C. H., Nayak, R., & Nguyen, L. T. Van. (2023). The impact of social media marketing and brand credibility on higher education institutes’ brand equity in emerging countries. Journal of Marketing Communications, 29(8), 770–795. https://doi.org/10.1080/13527266.2022.2086284

Rehman, S. ul, Gulzar, R., & Aslam, W. (2022). Developing the Integrated Marketing Communication (IMC) through Social Media (SM): The Modern Marketing Communication Approach. Sage Open, 12(2). https://doi.org/10.1177/21582440221099936

Roy, S., & Misra, S. (2024). Impact of integrated marketing communication strategies on choice of higher education institutions. Innovative Marketing, 20(4), 74–84. https://doi.org/10.21511/im.20(4).2024.07

Schultz, D. E., Tannenbaum, S. I., & Lauterborn, R. F. (1993). Integrated Marketing Communications. NTC Business Books. https://books.google.co.id/books?id=CCtUdW7EFogC

Snyder, H. (2019). Literature review as a research methodology: An overview and guidelines. Journal of Business Research, 104, 333–339. https://doi.org/10.1016/j.jbusres.2019.07.039

Torraco, R. J. (2005). Writing Integrative Literature Reviews: Guidelines and Examples. Human Resource Development Review, 4(3), 356–367. https://doi.org/10.1177/1534484305278283

Universitas Muhammadiyah Jakarta. (2024). Profil dan struktur organisasi Universitas Muhammadiyah Jakarta. UMJ Press.

Downloads

Published

30-01-2026

How to Cite

Budiman, Hidayat, H., Perdana, A., Patrianti, T., & Nora, L. (2026). INTEGRATED MARKETING COMMUNICATION STRATEGY OF MUHAMMADIYAH UNIVERSITY JAKARTA IN REPUTATION BUILDING MODERN ISLAMIC HIGHER EDUCATION. Algebra : Jurnal Pendidikan, Sosial Dan Sains, 6(1), 130-138. https://doi.org/10.58432/b1hmx278

Most read articles by the same author(s)